Customer Support

*Station Group Administrator 1

• Station Group Administrator

*Company Info 5

• Editing Company Information
• Billing Contact
• Language Preferences (Production Orders / User)
• File Categories - used to identify those files stored within the CRM
• Drop-down Lists

*Stations/Markets 3

• Managing your Stations
• Adding/Editing Stations
• Managing Markets

*Managing Users 5

• Adding/Editing Users
• User Role Permissions
• Default Spot Users (Production Orders)
• User Profiles
• How to reset a user password

*Reassign Users 1

• Reassign Users - Advertiser, Contracts, Production, Activities

*Exports 1

• Export privilege's for a user

*Advertiser Management 4

• Advertiser (Client) Types
• Advertiser (Client) Products
• Activity Types
• Activity Dispositions

*Advertiser/Agency Configuration 1

• Advertiser Configuration

*Contract Management 8

• Approvals - Contract (Quote and Order) approval set up
• Company Contract Terms & Conditions
• Default Contract Parameters
• Contract Approvals - how it works
• Default Dayparts for Contracts

View all 8

Revenue 1

• Revenue - Types & Targets

*Production Order Management 3

• Ad-Types (Production)
• Reassign Production Orders
• Production Order default task template

*Traffic System Management 1

• Select external Traffic System

*Sales Management 3

• Discount Authority
• Team Structure
• Daypart price override

*Time Zone 1

• Time Zone Support